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REFUND POLICY


CANCELLATIONS/REFUNDS:

All requests for refunds must be received on or before October 11, 2021. Refunds are subject to a $25.00 administrative fee. No refunds after October 11, 2021, or for conference no shows. SORRY NO EXCEPTIONS. Allow four weeks for refund processing. Contact TMI at 216-342-1776 for refund requests.